State Farm® Insurance Agent Shawn McIlravy

"Very bad customer service, they do not return calls and they don’t manage their policies very well."

"Had our first claim 3 years ago in 25 years and staff was very rude that we paid our repairs out of pocket. Submitted a claim this year for our roof and absolutely no help, but hear of how helpfully other SF Agents are. And yes both times I delt with the local office not just claims."

"Called several times when it came to renewing car insurance. Can’t be bothered to pick up."

"I'm highly disappointed in the customer service I received today by Leah, is was very rude and when I pointed it out she aggressively said "I don't care" then persisted to shame me in their public office. You have no idea what some people are going through, how dare you try to shame anyone. It was clear she got enjoyment of of the ordeal."

"Jason was very kind and helpful when getting my vehicle insured in the state of SC. Thank you so much!"

"Leah and Amy do a great job!! They have helped me tremendously with my insurance needs as well as my kids. I carry home and car insurance with them. Great folks."

"I just talked to Jason Byars and received quotes for both my home and auto . Jason was great to work with and provided great pricing. It was good to talk to someone I felt could trust as we are moving from another state. His kindness and understanding was much appreciated."

"Shawn and Leah it's a pleasure to do business with their agency. I have home, life and auto policies with them. They always respond to my questions in a timely manner. They also look for ways to save costs. Now who does that, Shawn and Leah, that's who."

"A very warm and courteous experience which made the process by their friendly staff very pleasant which saved me while providing a better coverage. Thank you again."

"I would give them 5 stars for their services. And especially thanks to Leah, you helped me a lot!"

"I called and Leah had answered the phone to assist me with my quote. I spent a very long time on the phone and computer today shopping around for the very best quote because I’m not very wealthy… well, I explained that to Leah, she was very patient and understanding. She told me that she would do her best to get me a good quote today. And she did just that! She asked me the routine questions and provided me with a quote that will literally save me $200 a month! That is a lot for me. Thanks so much Leah, you have really done me a service. I hope that many more people call you I know they will be just as happy to insure their vehicles. GIVE LEAH A RAISE!!!!! :)"

"Great service!"

"Great Service, Leah thank you very much for answering all my questions."

"They are all so nice and helpful."

"They have been providing me with car insurance and life insurance for a while now. Always happy to answer questions and gets back to me in a timely manner."

"Very polite and helpful!"

"Very professional"

"This agency always answers the phone and is prompt to respond to any concerns."

"I am so Happy with being a New Customer with State Farm. Affordable Insurance with great Customer Service. I’m Definitely satisfied.. Thank you for all your help.."

"Found out I was paying more then necessary. Leah helped me and explained I could save more with the drive safe and save more app and it made a tremendous difference in what I was paying each month!! Thank y’all so much"

"They helped with all my renters insurance questions and gave me great service!"

"Shawn's office is always a pleasure to work with! Leah has been so helpful with any questions I have! Exceptional customer service 👏"

"Alec got my car and house insured for less than what most places were quoting me for just auto!! Im eternally grateful 😂 😊"

"This is an update I've been dealing with State farm for quite some time now and I haven't rented any problems with them they work with you and I say thank them today"

"I absolutely love this State Farm office! They are super friendly and informative! Ms Tiffany helped me get my policy switched over with ease. It actually lowered my payments by over $100 dollars a month! My deductible is lower with better coverage!"