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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ronak Patel

Ronak Patel

September 9, 2024

1  out of  5
rating by Ronak Patel
"Called several times when it came to renewing car insurance. Can’t be bothered to pick up."
We responded:
"I am sorry for your displeasure Ronak. Our phones were very busy today! If you leave a message we always return your calls! You also can message us by email and text, or renew online! "
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Serena Hall

September 6, 2024

1  out of  5
rating by Serena Hall
"I'm highly disappointed in the customer service I received today by Leah, is was very rude and when I pointed it out she aggressively said "I don't care" then persisted to shame me in their public office. You have no idea what some people are going through, how dare you try to shame anyone. It was clear she got enjoyment of of the ordeal."
We responded:
"Serena, I am sorry for your experience. Please email me at shawn@shawnismyagent.com so that we can resolve the issue."
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Dj Slack

July 3, 2024

5  out of  5
rating by Dj Slack
"Jason was very kind and helpful when getting my vehicle insured in the state of SC. Thank you so much!"
We responded:
"Thanks for your feedback Dj. Jason does a good job!"
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Gary Guest

June 20, 2024

5  out of  5
rating by Gary Guest
"Leah and Amy do a great job!! They have helped me tremendously with my insurance needs as well as my kids. I carry home and car insurance with them. Great folks."
We responded:
"Thanks for your kind words Gary. We are happy to serve your insurance needs! "
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Douglas Boucher

June 7, 2024

5  out of  5
rating by Douglas Boucher
"I just talked to Jason Byars and received quotes for both my home and auto . Jason was great to work with and provided great pricing. It was good to talk to someone I felt could trust as we are moving from another state. His kindness and understanding was much appreciated."
We responded:
"Thank you for the kind words and trusting us with your insurance needs! "
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Pop P

April 19, 2024

5  out of  5
rating by Pop P
"Shawn and Leah it's a pleasure to do business with their agency. I have home, life and auto policies with them. They always respond to my questions in a timely manner. They also look for ways to save costs. Now who does that, Shawn and Leah, that's who."
We responded:
"Thanks for the review Pop! I am glad we are able to serve all of your insurance needs! "
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Edward Sanchez

April 2, 2024

5  out of  5
rating by Edward Sanchez
"A very warm and courteous experience which made the process by their friendly staff very pleasant which saved me while providing a better coverage. Thank you again."
We responded:
"Thank you for sharing! We appreciate you allowing us to serve your insurance needs!"
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Thanh Thảo

January 27, 2024

5  out of  5
rating by Thanh Thảo
"I would give them 5 stars for their services. And especially thanks to Leah, you helped me a lot!"
We responded:
"Leah does a great job! Glad to hear your feedback! "
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brandon kutz

September 20, 2023

5  out of  5
rating by brandon kutz
"I called and Leah had answered the phone to assist me with my quote. I spent a very long time on the phone and computer today shopping around for the very best quote because I’m not very wealthy… well, I explained that to Leah, she was very patient and understanding. She told me that she would do her best to get me a good quote today. And she did just that! She asked me the routine questions and provided me with a quote that will literally save me $200 a month! That is a lot for me. Thanks so much Leah, you have really done me a service. I hope that many more people call you I know they will be just as happy to insure their vehicles. GIVE LEAH A RAISE!!!!! :)"
We responded:
"Great to hear Brandon and thanks for letting us know! Leah does great work. I am glad we could save you so much on your auto insurance!"
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B Vanash

August 18, 2023

5  out of  5
rating by B Vanash
"Great service!"
We responded:
"Thank you for your business and the review! "
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Guadalupe Zavala

July 5, 2023

5  out of  5
rating by Guadalupe Zavala
"Great Service, Leah thank you very much for answering all my questions."
We responded:
"Thanks for the feedback Guadalupe. Welcome to the State Farm family! "
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Wilma Sligh

May 25, 2023

5  out of  5
rating by Wilma Sligh
"They are all so nice and helpful."
We responded:
"Thank you Wilma! We aim please. "
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Kenneth Jeffcoat

January 9, 2023

5  out of  5
rating by Kenneth Jeffcoat
"They have been providing me with car insurance and life insurance for a while now. Always happy to answer questions and gets back to me in a timely manner."
We responded:
"We appreciate your business Kenneth. Thanks for being our customer!"
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Paige Harris

December 1, 2022

5  out of  5
rating by Paige Harris
"Very polite and helpful!"
We responded:
"We aim to please, thanks Paige!"
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sharon Player

November 30, 2022

5  out of  5
rating by sharon Player
"Very professional"
We responded:
"Thank you for the feedback!"
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Jeff Kelley

September 19, 2022

5  out of  5
rating by Jeff Kelley
"This agency always answers the phone and is prompt to respond to any concerns."
We responded:
"Thanks Jeff! We always strive to take care of our customers to our best ability. We appreciate you!"
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Chantel Hamilton

August 5, 2022

5  out of  5
rating by Chantel Hamilton
"I am so Happy with being a New Customer with State Farm. Affordable Insurance with great Customer Service. I’m Definitely satisfied.. Thank you for all your help.."
We responded:
"Welcome to the State Farm family Chantel! We look forward to serving your insurance needs for years to come!"
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brandon robinson

July 22, 2022

5  out of  5
rating by brandon robinson
"Found out I was paying more then necessary. Leah helped me and explained I could save more with the drive safe and save more app and it made a tremendous difference in what I was paying each month!! Thank y’all so much"
We responded:
"Glad we could save you on your auto insurance Brandon! That is a great option we have."
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Logan Trowell

July 21, 2022

5  out of  5
rating by Logan Trowell
"They helped with all my renters insurance questions and gave me great service!"
We responded:
"Thank you for your business Logan! We are here for you!"
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gayle armstrong

July 20, 2022

5  out of  5
rating by gayle armstrong
"Shawn's office is always a pleasure to work with! Leah has been so helpful with any questions I have! Exceptional customer service 👏"
We responded:
"Thanks for the review Gayle! We are always aiming to please!"
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Smart Phone repair

July 6, 2022

5  out of  5
rating by Smart Phone repair
"Alec got my car and house insured for less than what most places were quoting me for just auto!! Im eternally grateful 😂 😊"
We responded:
"Alec does great work! Glad we were able to help you save big with an insurance bundle Michael. Thanks for your review!"
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Belinda Jackson

June 27, 2022

5  out of  5
rating by Belinda Jackson
"This is an update I've been dealing with State farm for quite some time now and I haven't rented any problems with them they work with you and I say thank them today"
We responded:
"Thank you Belinda, we appreciate you! Always a pleasure to help anyway we can!"
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Skye Knight

April 19, 2022

5  out of  5
rating by Skye Knight
"I absolutely love this State Farm office! They are super friendly and informative! Ms Tiffany helped me get my policy switched over with ease. It actually lowered my payments by over $100 dollars a month! My deductible is lower with better coverage!"
We responded:
"I am glad we were able to get you more coverage for less $$ Skye! We appreciate your business!"
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Stephanie Chisolm

February 11, 2022

1  out of  5
rating by Stephanie Chisolm
"This is absolutely the worst experience I’ve ever had with an insurance company. They can never get anything right. They always say they fixed their mistake which they haven’t. We’ve been going back and forth with them for months because they couldn’t figure out how to put insurance on the correct vehicle. They said this was fixed months ago but now my husband is at the dmv and they tell him his license is suspended because he didn’t have insurance on the vehicle. Not only that but they have screwed his driving record up so bad by the way they told him to put his son on the insurance policy that we can’t even go somewhere else with out it costing a ridiculous amount. I don’t know if it’s just this location that’s this bad or all of State Farm but they have made me not want to ever have insurance through them again."
Profile photo of Tanica Walton

Tanica Walton

May 29, 2021

5  out of  5
rating by Tanica Walton
"Jet called me on the phone and offered me options without pressure. I appreciated them answering my questions and they got back to me very quickly. Thank you!"
We responded:
"Welcome to our agency Tanica! Thanks for the opportunity to let us serve your auto insurance and other needs!"